Frequently Asked Questions

Services Services

How does the CARIFY car subscription work?
What is included in the price?
What are the advantages of a CARIFY car subscription over leasing?
Why should I choose CARIFY?

Booking requirements Booking requirements

I just recently moved to Switzerland, can I book a car?
What are the requirements for booking a CARIFY car subscription?
Can I book a car with a foreign driving license?
Can I book a car for my company?
Can I book on behalf of someone else?

Booking Booking

How do I book a car?
What is the minimum duration of the car subscription?
What is the difference between a Fixed and a Flex Package ?
What is the difference between MINIMUM, BASIC and PREMIUM Insurances?
How many kilometers are included per month?
Can I change my KM package during the abo?
Can I book a car more than 30 days in advance?

Payments Payments

What payment options are available?
Do I have to pay a membership fee?
How does the payment work?

Car handover Car handover

How quickly is my car available?
How do I get my car?
What can I expect during the car handover?

Car use Car use

What kind of license plate do I get?
Who is permitted to drive?
Am I allowed to drive abroad?
Can I smoke or have an animal in the car?
How many car keys do I receive?
How does it work with the swiss highway sticker / vignette?
I’m moving, what should I do?
How do I charge my electric car?

Insurance and maintenance Insurance and maintenance

How is the car insured?
What happens if I have an accident or breakdown?
How does it work for the car service & maintenance?

Cancellation Cancellation

How do I cancel my subscription?
What is the cancellation policy?
What happens if I change my mind and want to cancel my subscription before I receive the car?

Car return Car return

How does the car return work?
How do I prepare my car for return?
Can I buy the car after the end of my subscription period?
Can I switch my car for a new one?