Frequently Asked Questions

Services Services

How does the CARIFY car subscription work?

What is included in the price?

What are the advantages of a CARIFY car subscription over leasing?

Why should I choose CARIFY?

Booking requirements Booking requirements

I just recently moved to Switzerland, can I book a car?

What are the requirements for booking a CARIFY car subscription?

Can I book a car with a foreign driving license?

Can I book a car for my company?

Can I book on behalf of someone else?

Booking Booking

How do I book a car?

What is the minimum duration of the car subscription?

What is the difference between Fixed,Flex and Try & Buy Packages ?

What is the difference between MINIMUM, BASIC and PREMIUM Insurances?

How many kilometers are included per month?

Can I change my KM package during the abo?

Can I book a car more than 30 days in advance?

Payments Payments

What payment options are available?

Do I have to pay a membership fee?

How does the payment work?

Car handover Car handover

How quickly is my car available?

How do I get my car?

What can I expect during the car handover?

Car use Car use

What kind of license plate do I get?

Who is permitted to drive?

Am I allowed to drive abroad?

Can I smoke or have an animal in the car?

How many car keys do I receive?

How does it work with the swiss highway sticker / vignette?

I’m moving, what should I do?

How do I charge my electric car?

Insurance and maintenance Insurance and maintenance

How is the car insured?

What happens if I have an accident or breakdown?

How does it work for the car service & maintenance?

Cancellation Cancellation

How do I cancel my subscription?

What is the cancellation policy?

What happens if I change my mind and want to cancel my subscription before I receive the car?

Car return Car return

How does the car return work?

How do I prepare my car for return?

Can I buy the car after the end of my subscription period?

Can I switch my car for a new one?

Try & Buy Subscription Try & Buy Subscription

What is a Try & Buy car subscription?

How does a Try & Buy car subscription work?

What do I pay in a Try & Buy subscription?

What is included in the Try & Buy purchase price?

When do I have to decide if I want to buy the vehicle?

Can I buy the vehicle after the decision day? 

How do I return the vehicle if I don’t want to buy it?