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CARIFY Loyalty Program

infoAbout our Loyalty Program

The CARIFY Loyalty Program is our way of thanking customers who continue to choose us for their mobility. Every eligible subscription earns rewards, giving you access to exclusive discounts, premium benefits and special member-only offers.

Whether you reduce the cost of your next subscription, enjoy free home delivery, or unlock exclusive rewards, your loyalty continues to pay you back.

Because at CARIFY, every month on the road should bring you closer to something even better.

check_boxDrive More. Earn More

The best part? The longer you stay with CARIFY, the more rewarding your journey becomes. As your subscription continues over time, your rewards grow too, recognizing your long-term loyalty with increasingly valuable benefits.

A 12-month subscription at CHF 631/month could earn you approximately CHF 76 in CARIFY Rewards. Extend your journey to 36 months, and your rewards increase to approximately CHF 245 with our long-term loyalty bonus.

Two simple paths to your reward.

groupACTIVE CUSTOMERS

Apply your CARIFY Rewards when you extend or book a new one, no waiting for your current subscription to end.

Option 1: Book a New Subscription

When you book a new CARIFY subscription of 6 months or longer, you can use your rewards to:

  • Cover the full cost of your first month's subscription (or as much of it as your available rewards allow), and

  • Redeem Free Home Delivery, worth CHF 189, if you choose.

Option 2: Extend Your Current Subscription

If you've completed your current minimum subscription period, you can extend your existing subscription by committing to a new minimum duration of 6 months or more.

When you extend, you can use your rewards to:

  • Cover the following month's subscription payment (or as much of it as your available rewards allow), and

  • Redeem Free Home Delivery, worth CHF 189, if you choose.

How to redeem: Contact us at loyalty@carify.com before completing your booking. We'll verify your eligibility and rewards balance. Apply the coupon code we provide to your next booking and get a discount.

cachedFORMER CUSTOMERS

When you book a new CARIFY subscription of 6 months or longer, you can use your rewards to:

  • Cover the full cost of your first month's subscription (or as much of it as your available rewards allow), and

  • Redeem Free Home Delivery, worth CHF 189, if you choose.

How to redeem: Contact us at loyalty@carify.com before completing your booking. We'll verify your eligibility and rewards balance. Apply the coupon code we provide to your next booking and get a discount.

Important to Know

Important to Know

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CARIFY Rewards are non-transferable and cannot be exchanged for cash.

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  • CARIFY rewards can only be redeemed once for one subscription. if you already use the rewards for an extension then you cannot redeem them again for a new subscription

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CARIFY Rewards do not expire while you have an active CARIFY subscription. If your subscription ends or ended sometime ago, your rewards accumulated from Jan 1, 2024 onwards are considered and these will remain valid for 12 months from your subscription end date. After this period, any unused rewards will automatically expire and cannot be reinstated or redeemed.

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CARIFY Rewards can only be redeemed if your account is in good standing, meaning all payments are up to date, there are no outstanding invoices, unresolved claims, ongoing disputes, or any other account issues that prevent redemption.

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CARIFY reserves the right to modify, suspend, or discontinue the Loyalty Program, in whole or in part, at its sole discretion.

Have any other questions?

Everything, answered.

What are CARIFY Rewards?

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CARIFY Rewards are loyalty rewards earned through eligible CARIFY subscriptions. They can be redeemed towards eligible new subscriptions or qualifying subscription extensions.

How do I redeem my CARIFY Rewards?

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Choose a new subscription or extension for a minimum duration of 6 months or more, contact our team before completing your booking, and we'll verify your rewards balance and provide the required coupon code(s).

Can I redeem my rewards if I don't have enough to cover my full monthly payment?

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Yes. Your available rewards will simply reduce the amount you pay for the eligible subscription month.

Can I redeem rewards when extending my current subscription?

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Yes. If you are an active customer and you've completed your current minimum subscription period, you can commit to a new minimum duration of 6 months or more and redeem your rewards against your following month's subscription payment.

Can I use the same rewards for both an extension and a new subscription?

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No. CARIFY Rewards can only be redeemed once for one eligible subscription.

When do my rewards expire?

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Rewards remain valid while your subscription is active. Once your subscription ends, you'll have 12 months to redeem your remaining rewards. Any unused rewards will automatically expire after this period.

Can I transfer my rewards to someone else?

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No. CARIFY Rewards are personal, non-transferable and cannot be exchanged for cash.

Why can't I redeem my rewards?

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Rewards can only be redeemed if your CARIFY account is in good standing. This means your payments are up to date and there are no outstanding invoices, unresolved claims, disputes or other account-related issues.