Ready to Redeem your Rewards?

CARIFY Rewards are loyalty rewards earned through eligible CARIFY subscriptions. They can be redeemed towards eligible new subscriptions or qualifying subscription extensions with a new minimum duration months committed.

Choose a new subscription or extension for a minimum duration of 6 months or more, contact our team before completing your booking, and we'll verify your rewards balance and provide the required coupon code(s).

Please note that CARIFY Rewards can be redeemed only once per eligible new booking or subscription extension and applied to the first month's subscription payment. If Free Delivery is selected, the maximum total reward value per booking is limited to the first month's subscription payment plus the applicable delivery fee. Any unused reward value cannot be applied to the same booking and can only be redeemed through a new eligible booking.

Rewards can only be redeemed if your CARIFY account is in good standing. This means your payments are up to date and there are no outstanding invoices, unresolved claims, disputes or other account-related issues.

To celebrate the launch of the loyalty program, we've awarded a one-time rewards bonus for eligible subscriptions from 2024 onwards. These past rewards accumulated are valid for 6 months only from the launch. Within those 6 months, these rewards can be redeemed on the next subscription after we verify your eligibility and account status. This is a one-time loyalty bonus to give you a head start with the loyalty benefits.

If you have an additional promotional coupon, the way it can be combined depends on your subscription duration:

• For 6, 12, or 18-month subscriptions: You can use either your CARIFY Reward or the promotional coupon—they cannot be combined.

• For 24, 36, or 48-month subscriptions: You can combine your CARIFY Reward with one promotional coupon on the same booking.

Yes. Your available rewards will simply reduce the amount you pay towards the first month payment.

Example: You would like to book a 12-month subscription of 600 CHF per month. Your first month payment with home delivery is 789 CHF (600+189). You have accumulated rewards balance of 300 CHF, then for the first month, after applying the loyalty rewards discount, you have to pay 489 CHF (789-300).

Yes. If you have an active CARIFY subscription, have exceeded your current minimum subscription period, and if you are eligible for an extension then you can extend your subscription by committing to a new minimum term of 6 months or more and redeem your CARIFY Rewards towards the first month of the extension.

Example: If your subscription has a minimum term of 12 months, you have already completed 13 months and you qualify then you can extend it by another 6 months or more. Your CARIFY Rewards can then be redeemed to cover the first month's payment of your new minimum subscription term.

CARIFY Rewards will be accumulating as long as you maintain at least one active CARIFY subscription. If all your subscriptions with us end, your rewards will remain valid for 12 months from your subscription end date. After this period, any unused rewards will automatically expire and cannot be reinstated or redeemed.

For example, if you have 2 active subscriptions with CARIFY and one of them ends next month then your rewards will still be valid since you have 1 active subscription remaining. Once both the subscriptions end, then you have 12 months to redeem your accumulated rewards.

No. CARIFY Rewards are personal, non-transferable and cannot be exchanged for cash.